BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. With a network of 186 Branches, over 440 ATMs, 460 SME Unit Offices and 229 remittance delivery points, the Bank has unmatched reach to provide a comprehensive range of solutions to serve the million.
To support its continuous business growth, BRAC Bank is currently looking for ambitious, smart, goal-oriented, enthusiastic individuals for the following position in Distribution Network Division:
Branch Operations Manager
Employment Type: Full Time Employment Job Location: Anywhere in Bangladesh
Provide friendly and responsive customer service by using skills for excellent customer service
Ensure daily reports are done accurately and on timely basis
Handling customer complaints in a positive manner and converting complaints into service improvement opportunities
Ensure the vault is being maintained as per the vault limit
Supervise the maintenance of adequate local and foreign currency for the smooth branch operations
Ensure voucher is being checked on regular basis and matched with FINACLE reports
Approve all the non-cash transactions and cash transaction as per transaction limit
Ensure that all staff are kept aware of policies and procedures relevant to their work
Ensure DCFCL is being implemented and maintained properly in the branch
Ensure that any or all expenses for the branch are processed as per policy and with due diligence
Minimum Bachelor’s degree in any discipline from reputed universities with satisfactory academic track record
At least 5 years of work experience in the banking sector
Excellent inter-personal skills along with adequate command over both English & Bengali language
Knowledge of local banking laws, regulations, and Negotiable Instrument Act
Should have strong leadership qualities
Should have basic Computer skills (word processing, spreadsheet, and presentation)
Only short listed candidates will be called for the interview as per recruitment process.
BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.
If you are interested to be a part of this diversified BRAC Bank family, then please Apply Online.
BRAC Bank does not charge any fee at any stage of the recruitment process. Please note that BRAC Bank is an equal opportunity employer. Any form of persuasion will disqualify the candidature before or after the final selection.
Application Deadline: April 11, 2018
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